Privacy-Policy
Privacy Policy
Welcome to Ultimax – Go Beyond.
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or make a purchase from www.ultimaxsports.co.uk (the “Website”). By using our Website, you agree to the practices described in this policy.
1. Information We Collect
We collect and process various types of information from you to ensure a smooth and secure shopping experience.
Personal Information Provided by You
When you interact with our Website, create an account, or make a purchase, we may collect:
- Full name and contact details (email address, phone number, billing and shipping address)
- Payment information (handled securely by our payment partners)
- Order details, purchase history, and communication records
- Any information you share when contacting us for support or inquiries
Automatically Collected Information
When you browse our Website, certain data may be automatically collected:
- Device type, IP address, browser type, and operating system
- Pages visited, time spent, and referring URLs
- Cookies and similar technologies to improve performance, personalize your experience, and track analytics
2. How We Use Your Information
Your information is collected to help us provide a safe, efficient, and personalized experience. Specifically, we use your data to:
- Process and deliver your orders accurately
- Communicate with you about purchases, returns, and customer service inquiries
- Manage your account and preferences
- Send marketing updates and promotional offers (only when you opt in)
- Improve our Website design, services, and customer experience
- Detect and prevent fraud or unauthorized transactions
- Comply with applicable legal and regulatory obligations
We never sell or rent your personal information to third parties.
3. Payment and Security
We offer a variety of secure payment options, including PayPal, Klarna, Google Pay, Apple Pay, UnionPay, Discover, and all major debit and credit cards.
All payments are processed through trusted third-party gateways that encrypt your information using SSL and comply with PCI DSS (Payment Card Industry Data Security Standard).
We do not store your full credit or debit card details on our servers.
4. Sharing Your Information
We only share your information with trusted partners who are essential to operating our business, including:
- Delivery providers (such as Royal Mail and international couriers) for shipping orders
- Payment processors to handle secure transactions
- Analytics and marketing tools (like Google Analytics and Meta Pixel) to improve our services and advertising
- IT and hosting service providers to maintain our Website’s functionality and security
All partners are obligated to keep your data confidential and use it only for the purpose of providing their specific services to us.
5. Data Retention
We retain your personal data only for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy.
This includes maintaining records for accounting, legal, or warranty obligations. When data is no longer needed, it is securely deleted or anonymized.
6. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to enhance your browsing experience.
Cookies help us remember your preferences, track your cart items, and analyze site traffic.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may limit the functionality of certain features, such as checkout or personalized recommendations.
7. Marketing Communications
With your consent, we may send you updates on new products, special offers, and exclusive promotions.
You can withdraw your consent at any time by:
- Clicking the “unsubscribe” link in any marketing email, or
- Contacting us directly at ultimaxig@outlook.com
We respect your right to choose how we contact you.
8. Protecting Your Data
We take your privacy seriously and use advanced technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
These include:
- Secure servers and firewalls
- SSL encryption on all pages
- Restricted data access to authorized personnel only
While we do our best to protect your information, no online system is completely secure. By using our Website, you acknowledge that you share your data at your own risk.
9. Your Rights
You have full control over your personal data. Depending on applicable data protection laws, you may have the right to:
- Access and receive a copy of the information we hold about you
- Request correction or deletion of your personal data
- Object to or restrict processing of your data
- Withdraw consent for marketing communications at any time
To exercise any of these rights, contact us at ultimaxig@outlook.com. We will respond to your request as quickly as possible.
10. Links to Other Websites
Our Website may include links to other websites or third-party services.
Please note that we are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before sharing personal data with them.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect new laws, business practices, or Website improvements.
Any changes will be posted on this page, and continued use of our Website after such changes indicates your acceptance of the revised policy.
12. Contact Us
If you have any questions, comments, or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:
Ultimax – Go Beyond